These Terms of Service are an agreement between LIGHTWORK AGENCY PTY LTD (ABN 20 671 585 916), trading as Housegrid (“Housegrid”, “we”, “our”, or “us”), and the business or individual creating or using a Housegrid account.
General Working Agreement
This document defines the terms and conditions of our working relationship. All services that Housegrid may be contracted to produce or provide for you will be subject to the following:
Summary
We will endeavour to fulfil your needs and meet your goals, but sometimes it’s best to have a few things written down so that we both know what’s what, who should do what and what happens if stuff goes wrong. In this contract you won’t find complicated legal terms or long passages of unreadable span. We have no desire to trick you into agreeing to something that you might later regret. We do want what’s best for the safety of both parties, now and in the future.
In Short
You are hiring us either for the creation or manipulation of images for an agreed price as outlined in our fees and charges.
What Do Both Parties Agree To?
If we are deloging content for you we will create designs as best we can based on the information you can provide for us at the commencement of the project. If you’re not happy with the designs at any stage, you may either request a re-work of the project which can be granted at our discretion. You agree to provide as much information at the commencement that is necessary to complete the project to your specification.
Getting Down To The Nitty Gritty
Design or Content Creation If we are creating/deloging content for you we’ll do our best to work to the look-and-feel, layout and functionality that you describe to us at the commencement of the project or as is relevant to the real estate industry. You agree that changes you wish to make arising out of information or detail that has not been provided by you, at the commencement of the project are “un-foreseeable” and can incur extra charges in order to complete a project to your new or altered specifications. Editing We will modify supplied content, to suit the category chosen by you, or in accordance with the requests you have made at the commencement of a project. If your requests fall outside what we say that we will deliver, you may incur extra charges in order to complete those requests.
Refunds
All sales are final, and we do not offer refunds for change of mind. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or other applicable law. If you believe the service has not met a consumer guarantee, please contact us at support@housegrid.com.
Cookies and Analytics
By using our service, you consent to our use of cookies and similar technologies. We use cookies and analytics tools (including Google Analytics) to:
You can control cookie settings through your browser preferences, though this may affect the functionality of our service. By continuing to use our service, you acknowledge and consent to our cookie usage as described in our Privacy Policy.
Legal stuff
We can't guarantee that the content we return to you will not be viewed as misleading or false from another person(s) or company(s) perspective and so we can't be liable to you or any third party for damages, including lost profits, lost savings or other incidental, consequential or special damages arising out of the provision of our service. You also agree that we do not have knowledge of how the output data, text, or otherwise, is going to be used and we cannot be held liable to you or any third party for damages, including lost profits, lost savings or other incidental, consequential or special damages arising out of how you have chosen to use the output data. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
Intellectual Property and Trade Marks
Housegrid® is a registered Australian trade mark owned by LIGHTWORK AGENCY PTY LTD (Australian Trade Mark No. 2601709), registered in Class 42 for software as a service (SaaS). Nothing in these Terms grants you a licence or other right to use the Housegrid trade mark. Except as permitted by law or with our prior written permission, you must not use the Housegrid trade mark in a way that suggests sponsorship, affiliation, or endorsement by us. Our logos, graphics, and other brand assets may also be protected by copyright and other applicable laws.
Copyrights
You guarantee to us that any elements of text, graphics, photos, designs, trademarks, or other artwork that you provide us for inclusion in the website are either owned by your good selves, or that you have permission to use them. When you pay for a project, copyright is automatically assigned as follows:
We love to show off our work and share what we have learned with other people, so you agree to allow us the right to display and link to images, both supplied and completed as part of our portfolio and to write about the project on websites, in magazine articles, email marketing, advertising and in books or print media. If for some reason one part of these terms becomes invalid or unenforceable, the remaining parts of it remain in place. We will update these terms when we believe it to be necessary. Importantly, although the language is simple, the intentions are serious under exclusive jurisdiction of the courts of Queensland, Australia. By starting a project with Housegrid, the client accepts these Terms and Conditions.